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Zendesk Research Predicts: APAC Business Success in 2021 Hinges on Delivering Exceptional Customer Experiences

Global Annual Customer Experience Trends Report 2021 shows customers continue to be more demanding, making it harder for businesses in APAC to meet expectations in a post-pandemic world   Despite 2020 being a year of far-reaching and rapid transformation in how people live, collaborate, and connect, the global Zendesk (NYSE: ZEN) Customer Experience (CX) Trends Report […]

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22 ม.ค. 64

Shanghai Electric Strengthens Environmental, Social, and Corporate Governance for Dubai MBR Solar Park Project

Shanghai Electric Group (“Shanghai Electric” or “the Company”) has strengthened its environmental, social, and corporate governance for the Phase 5 project for Dubai’s 900MW Mohammed bin Rashid Al Maktoum Solar Park (MBR Solar Park), winning praise from Shuaa Energy, the venture leading the project. Since construction began in August 2020, Shanghai Electric has dedicated itself […]

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21 ม.ค. 64

CyberAgent Capital Hosts “Monthly Pitch Asia,” Global Version of Biggest Fundraising Event for Start-ups in Japan, Online This Time

– Using Online Environment amid COVID-19 Pandemic, Matchmaking Event for Venture Capitalists and Start-ups Held to Promote Global Investment – CyberAgent Capital, Inc. announced on Jan. 21 that “Monthly Pitch Asia” (https://monthly-pitch.com/asia/en.html), its biggest global monthly fundraising event for start-ups in Japan targeted to Southeast Asia, was held online. Image1: https://kyodonewsprwire.jp/prwfile/release/M1064…

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21 ม.ค. 64

ERBA Mannheim Launches 2nd Generation SARS-CoV-2 RT-PCR Assay with room temperature storage

In response to the ongoing COVID-19 pandemic, Erba today launched the ErbaMDx SARS-CoV-2 RT-PCR Kit for detection of SARS-CoV-2. To overcome challenges in older COVID-19 molecular tests, Erba’s Cambridge(UK)-based development team has carefully engineered a new assay to improve detection and ease of use with a single tube multiplex mastermix, compatible with room-temperature storage and […]

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21 ม.ค. 64

Launching Infosys Cortex: AI-First, Cloud-First Customer Engagement Platform, Part of Infosys Cobalt, to Humanize Customer Experience, Empower Agents and Drive Intelligent Operations for Enterprises

Infosys (NYSE: INFY), a global leader in next-generation digital services and consulting, today announced the launch of Infosys Cortex, its customer engagement platform. The platform leverages technology from Genesys, a global leader in cloud customer experience and contact center solutions, along with Contact Center AI services from Google Cloud and its managed artificial intelligence (AI) and analytics services. Infosys Cortex […]

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21 ม.ค. 64

FII Institute Confirms 140 Plus Headline Speakers For Two-day FII Conference

– More than 60 international speakers will attend the conference in-person in Riyadh, another 80 will join virtually from around the world, including from FII hubs  – Leading investors, senior executives, include His Excellency Yasir Al-Rumayyan, Governor of Saudi Arabia’s Public Investment Fund and FII Institute Chairman, Mukesh Ambani, Chairman of Reliance, David Solomon, Chairman & CEO of Goldman Sachs, Thomas Gottstein,…

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20 ม.ค. 64

Occlutech’s Atrial Flow Regulator (AFR) Receives U.S. FDA Breakthrough Device Designation for Heart Failure (HF)

Occlutech, a privately-held company, announced today that the U.S Food and Drug Administration (FDA) has granted the Company a Breakthrough Device designation for its first-in-class, implantable Atrial Flow Regulator (AFR) for heart failure (HF) patients with preserved (HFpEF) or reduced (HFrEF) ejection fraction. Heart failure (HF) is a serious condition characterized by the heart’s inability […]

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20 ม.ค. 64
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