LINE Thailand today officially announced the launch of LINE HEALTH, a new healthcare solution designed to make medical and wellness services more accessible to all Thais. By partnering with four of the country’s leading telemedicine providers—Clicknic, Health at Work, MorKooKids, and ooca—LINE HEALTH connects millions of users nationwide with doctors and healthcare specialists directly through a single LINE Official Account (@linehealth).
With just one simple step of adding the LINE HEALTH Official Account, users can consult doctors or healthcare professionals, receive prescribed medication delivered to their doorstep, and access a broad spectrum of care—from physical and mental health to pediatrics. The service is designed to be convenient, safe, and inclusive, supporting both Thailand’s Universal Coverage Scheme (also known as the “Gold Card”) across 42 common conditions and health insurance plans. This initiative underscores LINE’s commitment to enhancing the quality of life for Thais while strengthening the country’s public healthcare system.
Ratthi Chatdamrongsak, Chief Commercial Officer, LINE Thailand “The launch of LINE HEALTH marks a significant milestone for LINE Thailand in our mission to elevate the quality of life for Thai people. By transforming the LINE Official Account into a central platform for healthcare services, we aim to establish a digital health infrastructure that provides equitable access to quality healthcare nationwide. With LINE’s reach of more than 56 million users in Thailand, LINE HEALTH will serve as an essential digital foundation for public health. Through collaboration with four trusted telemedicine partners—covering physical health, mental health, and pediatrics—we can ensure that the healthcare needs of all groups, from Gold Card beneficiaries to insurance users, are met seamlessly. LINE HEALTH is truly built to care for both the physical and mental well-being of the Thai people.”
Four Telemedicine Partners on LINE HEALTH
- Health at Work – A telemedicine platform focused on workplace wellness, offering employees medical consultations via LINE without hospital visits, along with home delivery of prescriptions. The service supports group insurance and outpatient insurance claims, enhancing proactive corporate healthcare benefits.
- MorKooKids– Thailand’s leading pediatric telemedicine platform, enabling parents to consult child specialists and pediatric nurses anytime. Services cover general illnesses and child development, with added features such as vaccination tracking and growth monitoring.
- ooca – Thailand’s premier online mental health platform, providing confidential counseling with certified psychiatrists and psychologists via video call or chat. The platform promotes easy access to mental health support while reducing stigma and ensuring privacy.
- Clicknic – A comprehensive telemedicine platform offering instant video consultations with doctors, integrated with Thailand’s National Health Security Office (NHSO) to support Gold Card beneficiaries. Patients can access free online consultations, medications, and home delivery services for 42 common conditions such as flu, headaches, and diarrhea—eliminating the need to travel to hospitals or clinics.
Dr. Jadej Thammatacharee, Secretary-General, Thailand’s National Health Security Office (NHSO) commented that LINE is not only a communication platform but also a powerful digital infrastructure with the ability to connect more than 56 million people in Thailand. NHSO firmly believes that LINE will play a key role in strengthening the country’s healthcare system and improving the delivery of the Universal Coverage Scheme. LINE HEALTH reduces geographic barriers, eases hospital overcrowding, and ensures that even vulnerable populations in remote areas can access quality healthcare with equity and convenience.”
In addition, LINE HEALTH introduces WHALE, a complementary service that curates a range of high-quality vitamins, dietary supplements, and beauty wellness products. Users can confidently shop from a selection that meets LINE’s quality standards, accessible via the LINE HEALTH Rich Menu.
LINE HEALTH is now officially available on the LINE application. Thai users can simply search for @linehealth on LINE or visit https://lin.ee/acRu9SY to add LINE HEALTH as a friend and instantly access a full range of healthcare services.
