Bangkok, Thailand, June 10, 2025 – Bangkok Startup Association (BSA) has organized the hosting of a brand-new seminar, “The Customer Obsession Playbook: Building Customer-Centric Businesses That Drive Sustainable Growth – A Critical Debate”, scheduled to take place on Thursday, June 12, 2025, from 6:00 pm – 10:00 pm at FCCT (The Foreign Correspondents’ Club of Thailand). The event aims to share with participants the practical tools and strategies necessary to help build customer-obsessed organizations.
This event will open up opportunities for attendees to learn from experts in start-ups and growth-minded new businesses, as well as incorporating a panel discussion on the topic of “The Customer Obsession Playbook”. The panel session will explore pathways into building sustainable businesses in the era where technology and artificial Intelligence (AI) play a major role. The agenda is set to be as follows:
- 06:00 pm. – 06:45 pm. Registration and Networking
- 06:45 pm. – 07:00 pm. Welcome and Introductions by Alex Avanth, FCCT and BSA
- 07:00 pm. – 07:50 pm. High-Stakes Panel Debate: “The Customer Obsession Playbook”
- 07:50 pm. – 08:00 pm. Closing Remarks and Key Takeaways
- 08.00 pm. – 10.00 pm. Afterparty Networking
The High-Stakes Panel Debate on “The Customer Obsession Playbook” will be hosted by Alexander Avanth, a global investor and executive coach, and will welcome expert speakers from various industries, including:
- Tim Grassin, a seasoned founder with several successful exits to his name
- Tormod Baustad Benonisen, product and customer experience expert
- Panda Punnotok, Thai founder with a deep focus on behaviour and talent
Guests interested in attending can register to join the event via the website of the Bangkok Startup Association (BSA) or https://www.bkkstartup.com/