FICO Survey: 69% of Thais Prefer to Use Digital Channels to Engage with their Bank During Financial Hardship

Appeal of in-person branch banking fading fast post pandemic Highlights: – 69 percent of Thai consumers prefer to use digital channels to engage with their bank during financial hardship.– 44 percent of Thais prefer to communicate via their mobile banking app; 14 percent use internet banking.– 35 percent of Thais prefer to deal with just […]

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