ThaiPR.NET https://www.thaipr.net/tag/ttpr-corporation Press Release Distribution Center of Thailand Fri, 24 Apr 2026 17:45:02 +0700 hourly 1 https://wordpress.org/?v=6.1.1 <![CDATA[Thailand’s After-Sales Service CXI Enters a New Phase in 2026 as Competitive Gap Narrows and Customer Expectations Rise]]> https://www.thaipr.net/en/auto_en/3699379 Wed, 04 Mar 2026 11:52:45 +0700 auto_en https://www.thaipr.net/?p=3699379 Overall satisfaction with after-sales service in Thailand registers a marginal decline year-over-year as customers exhibit heightened expectations demanding greater transparency, more insightful consultation, and consistent meaningful engagement beyond the point of service. According to Differential Thailand’s third annual Thailand Service Customer Experience Index (Service CXI) Study℠ released today, the country’s after-sales service sector is entering […]

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]]> <![CDATA[Differential reports ‘Chery- Jaecoo- Aion’ as top 3 most satisfying sales experiences in 2025 Thailand Motor Expo]]> https://www.thaipr.net/en/auto_en/3680607 Mon, 29 Dec 2025 16:37:37 +0700 auto_en https://www.thaipr.net/?p=3680607 Differential Thailand today released the results of its inaugural 2025 Thailand Motor Exhibition Sales Satisfaction Index (MSSI)SM, conducted during the 2025 Thailand Motor Expo from 28 November to 10 December 2025. This independent study provides an objective, customer-based assessment of automotive sales experiences delivered by brands participating in Thailand’s largest automotive exhibition. The study evaluates […]

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]]> <![CDATA[Stay or Switch: Customer Loyalty Tested]]> https://www.thaipr.net/en/auto_en/3652441 Wed, 08 Oct 2025 14:41:52 +0700 auto_en https://www.thaipr.net/?p=3652441 Differential Thailand, a leading consulting and market research company, recently unveiled its 2025 Voice of Consumers: Stay vs Switch study, highlighting a major shift in Thai car owners’ behavior. As EV adoption expands and alternative brands enter the market with attractive design and technology, customers are becoming increasingly uncertain about staying loyal to the same […]

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]]> <![CDATA[Differential Study Highlights Service Behavior Differences Among In-Warranty Car Owners — Fast Fit Excels in Price and Value, Authorized Dealers Lead in Overall Experience]]> https://www.thaipr.net/en/auto_en/3636566 Fri, 29 Aug 2025 13:43:22 +0700 auto_en https://www.thaipr.net/?p=3636566 – Differential Thailand, a leading consulting and market research company, has unveiled findings from the 2025 Thailand Service Customer Experience Index (CXI) Study℠, analyzing the aftersales service behavior of in-warranty vehicle owners nationwide. The study surveyed over 2,500 new car owners whose vehicles are less than two years old and still under warranty, comparing their […]

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]]> <![CDATA[Differential ranks ‘Tokio Marine Safety Insurance – Viriyah Insurance’ as top most satisfying 1st class car insurance providers in Thailand]]> https://www.thaipr.net/en/business_en/3612920 Tue, 24 Jun 2025 09:10:31 +0700 business_en https://www.thaipr.net/?p=3612920 In a groundbreaking initiative to assess customer experience in Thailand’s automotive sector, Differential Thailand has released the results of its inaugural 2025 Thailand Car Insurance Customer Experience Index (INSCXI) StudySM. This independent study measures customer satisfaction with first-class car insurance providers throughout the selection, claims, and repair processes. It offers valuable insights for both consumers […]

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]]> <![CDATA[Differential ranks ‘Isuzu-Mazda-Mitsubishi’ as top 3 most satisfying body and paint services experiences in Thailand]]> https://www.thaipr.net/en/auto_en/3604081 Thu, 29 May 2025 10:22:57 +0700 auto_en https://www.thaipr.net/?p=3604081 In a groundbreaking initiative to assess customer experience in Thailand’s automotive sector, Differential Thailand has released the results of its inaugural 2025 Thailand Body and Paint Customer Experience Index (BPCXI) StudySM. This independent study ranks automotive brands based on customer satisfaction with body and paint repair services delivered through authorized dealer networks. It aims to […]

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]]> <![CDATA[Thailand’s After-Sales Service Customer Experience Improves in 2025, as Competition Among Brands Intensifies]]> https://www.thaipr.net/en/auto_en/3574029 Thu, 27 Feb 2025 09:14:46 +0700 auto_en https://www.thaipr.net/?p=3574029 Differential Thailand has released the findings of its second annual Thailand Service Customer Experience Index (Service CXI) StudySM, highlighting notable improvements in after-sales service satisfaction across mass-market automotive brands. The industry-wide Service CXI average has risen to 893 points, reflecting a growing focus on service transparency, customer engagement, and pricing competitiveness. The annual study tracks […]

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]]> <![CDATA[Delivery and Maiden Voyage of Jira Bhum]]> https://www.thaipr.net/en/business_en/3564797 Mon, 27 Jan 2025 15:27:17 +0700 business_en https://www.thaipr.net/?p=3564797 Regional Container Lines Public Company Limited (RCL) is pleased to announce the delivery and maiden voyage of JIRA BHUM on 21 January 2025. She will set sail for Shanghai Guandong International Container Terminal on the same day, enroute Ningbo. Jira Bhum a 7,000 TEUs container vessel was named on 10 December 2024. The joyous event […]

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]]> <![CDATA[RCL Commemorates Naming Ceremony for Two New 12,000 TEUs Vessels at Shipyard in Japan]]> https://www.thaipr.net/en/logistics_en/3521627 Fri, 13 Sep 2024 11:53:02 +0700 logistics_en https://www.thaipr.net/?p=3521627 Regional Container Lines Public Company Limited (RCL) is proud to announce the successful naming ceremony of its two latest vessels, USSAMA BHUM and VARANYA BHUM on 27 August 2024. The prestigious ceremony took place at the Hiroshima Shipyard in Japan, marking another key milestone in RCL’s fleet strategy. The new vessels each boasting a capacity […]

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]]> <![CDATA[Pan Food join forces with Marel Group, plans to boost sales to Bt5 billion in 5 years]]> https://www.thaipr.net/en/business_en/3475059 Thu, 23 May 2024 14:36:45 +0700 business_en https://www.thaipr.net/en/business_en/3475059 Pan Food gears up to welcome the economic recovery by continuing investments to strengthen its production line, most recently joining hands with “Marel”, a world-class food industry company. The company plans to push sales past the Bt5-billion mark in five years, which will support the Thai food service wholesale market that is worth more than […]

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]]> <![CDATA[Thai Artists Showcase Their Work at Beijing Design Week 2023 Revealing Art as a Soft Power Ambassador to Enhance the Country’s Potential]]> https://www.thaipr.net/en/general_en/3394232 Tue, 10 Oct 2023 10:06:57 +0700 general_en https://www.thaipr.net/en/general_en/3394232 The Chili Art group gathers Thai artists to showcase at Beijing Design Week 2023. Kung Ying Patama Leeswadtrakul, emphasized the role of art in connecting cultures and serving as a cultural ambassador to promote Thai culture to the world, thus attracting tourists back to Thailand as another soft power that appeals to international travelers. The […]

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]]> <![CDATA[RCL launches new cargo ship NATTHA BHUM Supporting sustainable income generation plans in the future]]> https://www.thaipr.net/en/logistics_en/3352557 Wed, 28 Jun 2023 16:45:16 +0700 logistics_en https://www.thaipr.net/en/logistics_en/3352557 Regional Container Lines (RCL) accelerates its plans to expand shipping routes with the launch of a new container ship named NATTHA BHUM. Valued at more than US$27.25 million, it will support RCL’s plans for sustainable income generation in the future. Mr. Twinchok Tanthuwanit, President of RCL, revealed that the company aims to further expand its […]

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