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Global technology and payments companies invest in Gojek to boost digital payments and accelerate adoption among small businesses

Gojek announced today that Facebook and PayPal have joined Google, Tencent and others as investors in its current fundraise. This new investment will support Gojek’s mission to boost Southeast Asia’s digital economy, with a focus on supporting payments and financial services in the region.

With digital payments adoption primed to accelerate exponentially, the resources of some of the world’s leading global tech businesses will be combined with the local focus and technology of Gojek to benefit millions of businesses and people across Indonesia and Southeast Asia.

Gojek’s payments business, GoPay has long been focused on increasing access to the digital economy among micro, small and medium enterprises (MSMEs), the majority of which continue to rely on cash to operate, due to the region’s large unbanked population. The latest influx of funding will support more of these businesses as they seek to digitise further, from micro-merchants selling wares on the street side up to large businesses looking to strengthen their digital payment infrastructure.

Since launching its app in 2015, Gojek has digitised hundreds of thousands of merchants on its platform, providing them with access to more than 170 million users across Southeast Asia. Its payments business processes billions of transactions each year and owns the largest e-wallet in Indonesia. A large part of this is driven by GoFood, the largest food delivery service in Indonesia, as well as the expansion of GoPay into other sectors both within and outside the Gojek ecosystem.

Gojek Co-CEO, Andre Soelistyo, said: “This is great validation that the world's most innovative tech companies recognise the positive impact Gojek is making in Indonesia and the whole of Southeast Asia. By working together, we have the opportunity to achieve something truly unique as we aim to help more businesses to digitise and ensure that many millions more consumers are enjoying the benefits that the digital economy can bring.

“The COVID-19 pandemic and its associated issues have served as a tough reminder that if our economies are to be more resilient, they must be underpinned by digital infrastructure that diversifies the ways in which people can live and transact. We see our role as a convener of global tech expertise, facilitating collaboration that will ultimately lead to a better future for everyone in our region.”

Gojek Co-CEO, Kevin Aluwi, added: “Since we were founded, the story of Gojek's growth has been inexorably linked with the growth of the micro-entrepreneurs and small businesses on our platform and this will always be the case. With some of the world's best technology companies as partners, we are confident that we can continue to deliver unique world-class products and services for the various players in our ecosystem.”

Facebook’s investment is the first it has made in an Indonesia-based business as it seeks to create new opportunities for businesses in the country, including through its ubiquitous Whatsapp service.

Matt Idema, Chief Operating Officer at WhatsApp, said: “Gojek, WhatsApp and Facebook are indispensable services in Indonesia. Working together we can help bring millions of small businesses and the customers they serve into the largest digital economy in Southeast Asia.”

As part of its commercial agreement, PayPal’s payment capabilities will be integrated into Gojek’s services and the two companies will also collaborate to allow customers of GoPay, Gojek’s digital wallet, to gain access to PayPal’s network of more than 25 million merchants around the world.

Farhad Maleki, Head of Corporate Development and Ventures for APAC at PayPal, said: “Southeast Asia is at an inflection point in digital adoption that creates new opportunities to deliver financial services to previously unbanked merchants and consumers. We could not be more excited about entering into this strategic relationship with Gojek to expand access and provide new experiences for our collective customers in this dynamic market and around the world.”

Google and Tencent are longstanding investors in Gojek. Both companies have collaborated on multiple Gojek projects since their first investments in 2018.

Caesar Sengupta, VP, Payments and Next Billion Users, Google, said: “Gojek’s innovation and technologies have had an incredible impact in making life more convenient for Indonesians across the country and in bringing its MSMEs online. We’re pleased to continue to invest in and enable Gojek in its journey. Gojek’s success points to the strength of the region’s internet economy and the innovation in its start-up ecosystem.”

Jeffrey Li, Vice President of Tencent Holdings and Managing Partner of Tencent Investment, said, “Gojek is effectively promoting digitization and financially enabling small businesses. We’re glad to strengthen our partnership through the increased investment and we look forward to further collaboration with Gojek.”

About Gojek Group

Gojek is Southeast Asia's leading technology group and a pioneer of the integrated Super App and ecosystem model. Gojek is founded on the principle of using technology to remove life's daily frictions by connecting consumers to the best providers of goods and services in the market.

The company was first established in 2010 focusing on courier and motorcycle ride-hailing services, before launching the app in January 2015 in Indonesia. Since then, Gojek has grown to become the leading Super App in Southeast Asia, providing access to a wide range of services from transportation and digital payments, to food delivery, logistics, and many other on-demand services.

Gojek now operates across 207 cities in five Southeast Asian countries. As of end 2019, Gojek’s application and its ecosystem have been downloaded 170 million times by Gojek’s users across Southeast Asia. Based on the App Annie '2020 State of Mobile Report', Gojek has become the most widely used on-demand application by Indonesians in 2019.

As a Super App, Gojek is dedicated to solving daily challenges faced by consumers while also improving the quality of life for millions of people throughout Southeast Asia, especially those in the informal sector and micro, small, and medium enterprises (MSMEs).

The Gojek app is available for iOS and Android.